Node reference
Support desk
5 nodes in the Support desk category - what each one does and which credential it needs.
5 nodes in this category. Every entry below is generated straight from the node catalog and wiring manifests, so it never drifts from what the node panel actually ships. See Credentials for how per-node credentials work.
| Node | Description | Credential |
|---|---|---|
| Crisp | sendMessage. Operations: sendMessage. | Crisp identifier:key |
| Freshdesk | Freshdesk v2 API (Support desk). 239 operations: tickets, bulk actions, merges, forwards, archives, watchers and ticket access; conversations, replies and notes; contacts and companies with their custom fields, imports and exports; agents, groups, roles and skills; time entries; CSAT surveys and satisfaction ratings; the Solutions knowledge base; canned responses; ticket fields, sections and forms; custom objects; collaboration threads; community forums; automations and SLA policies; email mailboxes, products, business hours and account settings. 239 operations - see the full reference. | Freshdesk API key |
| Help Scout | Help Scout Inbox (Mailbox) API 2.0 (Support desk). 153 operations: conversations, threads, tags, custom fields and snooze; attachments; customers and their emails, phones, chat handles, social profiles, websites and address; customer and organization properties; organizations; inboxes, folders, custom fields, routing and saved replies; users, statuses and system users; teams, tags, workflows, webhooks, satisfaction ratings and the full reports surface. 153 operations - see the full reference. | Help Scout app token |
| Intercom | Intercom REST API (Support desk). 161 operations: contacts, companies and their memberships; conversations — reply, note, close, snooze, assign, redact and convert to ticket; tickets, ticket types and attributes; tags across contacts, conversations, tickets, companies and users; notes; admins, teams and activity logs; events and data attributes; segments and subscription types; Help Center articles, collections and Help Centers; internal articles; news items and newsfeeds; outbound messages, SMS Switch and visitors; custom object instances; Fin AI content sources and external pages; calls; content data exports, jobs, brands, email settings and the IP allowlist. 161 operations - see the full reference. | Intercom access token |
| Zendesk | Zendesk Support. Tickets (create, read, search, update, merge, bulk, delete and restore), comments, audits and metrics, attachments and uploads, tags, users and their identities, organizations and memberships, groups, end-user requests, unified search and export, macros and views, satisfaction ratings, ticket fields and forms, custom object records, and bulk job statuses. 145 operations - see the full reference. | Zendesk email:apiToken |