Privacy Policy

When you sign up. Your name, email address and, if you sign in with Google, your Google profile name and picture. We never receive your Google password. Whether you ticked the box to receive product updates and tips is stored with your account.

When you use Pipory. The workflows, folders, templates and settings you create; the credentials you add to connect other apps (stored encrypted); and the data your workflows process when they run, such as execution inputs, outputs and logs.

Automatically. Basic technical data needed to run and secure the service: IP address, browser and device type, pages requested, timestamps, and error reports when something breaks.

Cookies. We use essential cookies to keep you signed in and to remember preferences such as light or dark mode. We do not use advertising cookies.

• To create your account, sign you in and keep it secure.
• To run the workflows you build, including calling the apps you connect, on your instruction.
• To provide support, fix bugs and improve the product. We look at aggregate usage, not the content of your workflows, unless you ask us to help with a specific one.
• To meet legal obligations and prevent abuse.

We send three kinds of email:

• Service email - sign-in codes, security notices, workspace invitations, and the workflow failure alerts you choose to set up. These are part of running your account and are sent whether or not you opt in to anything else.
• Onboarding - a short series of getting-started tips after you sign up.
• Product updates and marketing - new features, guides and occasional offers.

We only send onboarding and marketing email if you opted in at signup or later. The opt-in box is unticked by default.

Every onboarding and marketing email has an unsubscribe link in its footer. One click stops them, and we act on it within 5 business days. You can also email support@pipory.com with the subject "Unsubscribe" from the address you signed up with. Unsubscribing does not stop service email while your account is open.

We do not sell your personal information. We share it only with providers that help us run Pipory, under contracts that limit their use of it to that purpose:

• Clerk, for sign-up, sign-in and account management
• Google, if you choose to sign in with Google
• Cloud hosting, storage and network providers (including Cloudflare) that host the application, database and uploaded files
• Sentry, for error monitoring
• AI model providers such as Anthropic and OpenAI, only for the prompts and data you send when you use AI features
• Email delivery providers, to send the email described above

When your workflows connect to other apps (for example Gmail, Slack or a CRM), data moves between Pipory and those apps because you told it to. Those apps handle that data under their own privacy policies. We may also disclose information where the law requires it.

Buildberg Pty Ltd is based in Australia. Our servers and providers may store and process data in other countries, including the European Union and the United States. Where we transfer personal information overseas we take reasonable steps to make sure it is protected to the standard this policy describes.

We keep your account data for as long as your account is open. Execution logs are kept for the retention period set in your workspace. When you delete your account we delete or anonymise your personal information within 30 days, except where we must keep records for legal, tax or security reasons.

Connections are encrypted in transit, and app credentials you store in Pipory are encrypted at rest. Access to production systems is limited to the people who need it. No system is perfectly secure, so please use a strong password or Google sign-in, and tell us straight away if you think your account has been compromised.

You can ask to access, correct, export or delete the personal information we hold about you, or object to how we use it. Depending on where you live, you may have further rights under laws such as the Australian Privacy Act 1988 or the EU and UK GDPR. Email support@pipory.com and we will respond within 30 days.

If you are not happy with our response you can complain to the Office of the Australian Information Commissioner (oaic.gov.au) or your local data protection authority.

Pipory is not intended for anyone under 16, and we do not knowingly collect their personal information.

If we make a material change we will update the date at the top of this page and, where the change affects you, tell you by email or in the app before it takes effect.

Buildberg Pty Ltd
support@pipory.com

See also our Terms of Service.